Privacy Notice

(360insights Client Branded Site)

360insights (Canada) Ltd. and our affiliated companies, including 360insights (USA) Ltd., 360insights (Europe) Ltd., and 360insights (EEA) GmbH (collectively referred to as “360insights,” “we,” “us,” or “our”) provides incentive programs (“Incentive Programs”) on behalf of Hand Held Products, Inc, part of part of Brady Corporation (our “Partner”).

Privacy is a fundamental right, and we’ve drafted this Privacy Notice to inform you on how we handle the Personal Information of the visitors (“you”) to this Partner-branded website (the “Branded Site”). This Privacy Notice outlines the legal basis on which we process your Personal Information and provides other information as required by privacy laws and regulations around the world.

Please read through this Privacy Notice carefully so that you may decide to consent, refuse to consent, or later withdraw your consent to the collection and use of your Personal Information.

This Privacy Notice is effective: 1 January 2023.


1. Your Consent


Providing Consent
Having reviewed this Privacy Notice, or having been given the opportunity to do so, and by confirming your consent, you expressly consent to all of the provisions of this Privacy Notice and to the Terms and Conditions governing the use of the Branded Site (the “Terms”).

If you Elect Not to Provide Your Consent
You may choose to not consent to the processing of your Personal Information in accordance with our Privacy Notice. However, if you choose not to consent or you later withdraw your consent, then we may not be able to provide you the Incentive Programs on behalf of Hand Held Products, Inc, part of Brady Corporation

Specifically, you will not be able to create an account or participate on this Branded Site, and hence you will be unable to apply for and receive any form of rebate or incentive from our Partner. In some cases, a rebate or incentive may be available by obtaining a mail-in form from our Partner.

Withdrawing Consent
Except as required or permitted by applicable data protection laws, we will not use or disclose your Personal Information for any purpose for which you refuse us consent or later withdraw your consent. You may at any time withdraw your consent with future effect and without affecting the lawfulness of the processing of your Personal Information based on your previous consent.

If you withdraw consent, you agree that despite this withdrawal we may continue to use the Personal Information previously provided to us (i) to the extent that we are contractually obligated to do so, (ii) to the extent necessary to enforce any contractual obligations you may have to 360insights, and (iii) for any other legitimate purpose (including fraud prevention) permitted by applicable data protection laws. If you withdraw your consent to use and disclose this information, we may no longer be able to communicate with you or provide you the Incentive Programs on behalf of Hand Held Products, Inc, part of Brady Corporation


2. What Is Personal Information?


“Personal Information” is broadly defined to include all information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Personal Information could be as simple and direct as your name, but it could also be less explicit like how a certain individual interacted with a website or an advertisement.


3. Your Privacy Rights on this Branded Site


We believe in the fundamental right to privacy and that your rights should not differ based on where you live. Accordingly, no matter your residency, you have the following rights with respect to the Personal Information that we collect, use, or share:

  • Right to be Informed: The right to be informed about the collection and use of your Personal Information.
  • Right to Access: The right to be provided with a copy of your Personal Information held by us, including categories, sources, commercial purposes, third-party disclosures, and specific pieces of Personal Information collected.
  • Right to Rectification: The right to require us to correct your Personal Information if it’s inaccurate or incomplete.
  • Right to be Forgotten: The right to require us to delete your Personal Information where there is no compelling reason for its continued processing.
  • Right to Restriction of Processing: The right to require us to stop processing your Personal Information but still allow us to hold onto it.
  • Right to Data Portability: The right to receive the Personal Information you provided to us in a structured, commonly used, machine-readable format.
  • Right to Object: The right to object to our continued processing of your Personal Information.
  • Right to No Discrimination: The right not to be discriminated against for exercising any of your rights.
  • Right to Appeal: The right to appeal a decision we have made regarding your Personal Information.
  • Right to Opt Out of Automated Decision-Making & Profiling: The right not to be subject to decisions based solely on automated processing.
  • Right to Opt Out of Targeted Advertising & Sale: The right not to have your Personal Data used for targeted advertising or sold.
  • Right to Lodge a Complaint: The right to complain about the breach of your rights to the competent data protection authority.

To exercise your rights, you may reach out to us by email at privacy@360insights.com. If you live in California, you or your authorized agent can also reach us by calling our toll-free number at 1 (866) 684-2308.

You also have the right to approach the competent data protection authority with your request or complaint:

  • Canada: Office of the Privacy Commissioner of Canada.
  • United States: California Department of Justice’s Privacy Unit or Attorney General of Virginia.
  • EEA: Local data protection authorities across member states.
  • United Kingdom: UK Information Commissioner’s Office (ICO).


4. Why We Collect Personal Information


We collect your Personal Information to enable and manage your participation in this Incentive Program, and for the other uses described here. By providing your Personal Information to us, you are also consenting to our sharing of that information with the Partner.

Specifically, we collect your Personal Information:

  • To facilitate our Incentive Programs on this Branded Site on behalf of the Partner, including account management, qualifying purchases, claims, warranties, nominations, and fulfillment of prizes or rewards.
  • To communicate with you regarding your account, Incentive Programs, or updates to terms.
  • To respond to inquiries, comments, concerns, or support requests.
  • For analytics to improve site performance, user experience, and product offerings.


5. How We Collect Personal Information


We collect Personal Information:

  • When you register for an account or interact with our Branded Site.
  • When you communicate with us or sign up to receive promotional communications.
  • When you engage with our online communities, reviews, or social media pages.
  • When we leverage cookies, web beacons, device IDs, IP addresses, and tracking technologies.


6. Who is Your Data Controller and Processor?


Hand Held Products, Inc., 9980 Old Bailes Road, Fort Mill, SC 29707 United States is the Data Controller of this Incentive Program.

360insights is the Data Processor for the processing activities described in this Privacy Notice and is responsible for all data collection and processing in relation to the Incentive Programs.

Central contacts to exercise your rights:

  • Canada & Rest of World: 360insights (Canada) Ltd.
  • EEA: 360insights (EEA) GmbH
  • United Kingdom: 360insights (Europe) Ltd.
  • United States: 360insights (USA) Ltd.


7. Legal Basis of Processing


We process your Personal Information because such processing is necessary for:

  • Exercising our rights and performing contractual obligations.
  • The provision of additional services (such as marketing communications) where consent is given.
  • Compliance with legal obligations.
  • Legitimate interests pursued by us regarding efficient management of our business relationship with you.


8. What Personal Information Do We Collect?


Categories of collected information include:

  • A. Identifiers: Real name, postal address, email address, IP address, account name. (Used for account registration & communication)
  • B. California Customer Records Statute info: Name, address, phone number, employment/financial information where applicable. (Used for account registration)
  • D. Commercial information: Purchasing/consuming histories and records of products or services. (Used for account management)
  • F. Internet/Network Activity: Browsing/search history and site interaction. (Used for analytics)

We do not collect protected classification characteristics, biometric information, precise geolocation, sensory data, non-public education information, or inferences drawn from personal data.

Marketing Communications
Where legally required, we ask for prior consent before sending Commercial Electronic Messages (CEMs). You may withdraw consent at any time without impacting active reward claims.

Cookies and Device Identifiers
We use session-handling, service-provision, and analytic cookies. We do not use cross-site, targeting, or advertising cookies.

Branded Site Usage Information & Do Not Track
Aggregate usage data is evaluated to improve site functionality. We do not track users over time across third-party sites and do not respond to DNT signals.


9. How We Use and Share Your Personal Information


We do not sell Personal Information nor use data for targeted advertising. Disclosures only occur:

  • To subprocessors performing reward fulfillment, infrastructure, claim validation, or data analytics under legal privacy agreements.
  • Where required by law or legal proceedings.
  • To establish, exercise, or defend legal rights.
  • In connection with corporate restructuring, merger, or asset acquisition.


10. Anonymized Data


We may create de-identified or anonymized data sets where personal identifiers are removed. Anonymized data is not subject to this Privacy Notice.


11. International Data Transfers


Cross-border data transfers follow appropriate legal mechanisms, including Standard Contractual Clauses (SCCs), adequacy decisions, or Binding Corporate Rules for EEA/UK/Swiss residents, and local compliance regulations (such as PIPL in China).


12. How We Protect Your Information


We deploy physical, technical, and organizational security safeguards to prevent unauthorized access, loss, alteration, or destruction of personal data.


13. Your Rights to Access, Portability, and Deletion


You can submit verifiable consumer requests to access, update, port, or delete your Personal Information by emailing privacy@360insights.com or calling 1 (866) 684-2308 (California residents).

Data retention continues until no longer necessary for processing purposes, legal retention mandates expire, or a valid deletion request is processed.


14. We May Change This Privacy Notice


We reserve the right to modify this notice periodically. Updates will be posted on this page.


15. Other Sites


This Privacy Notice applies exclusively to this Branded Site. Other partner sites or 360insights corporate sites are governed by their respective privacy notices.


16. Data Privacy Contact


For questions or requests, contact: privacy@360insights.com
Or write to: 360insights, 300 King St., Whitby ON L1N 4Z4, Attention: Chief Privacy Officer.